Reference

What rajampo collects and why

We keep your account, device, and payment traces under one privacy rule set, whether you open live casino tables, slots, or sportsbook markets.

DANAOVOGoPayQRIS

Browse lobby Read FAQ

How local law shapes this policy

rajampo Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy explains what we collect, why we keep it, and when we share it. We use account details, device logs, cookie signals, and payment traces only for login control, settlement checks, abuse prevention, and support follow-up. If you use DANA, OVO, GoPay, or QRIS, the

1
related record stays linked to the account note so we can match a request quickly. We do not ask for extra personal details unless your request cannot be verified, and we do not keep older records longer than the purpose needs. We keep data only as
2
long as needed for service, security, and legal checks, then remove or anonymise it on schedule. Where access or eligibility is discussed, it depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

SEND REQUESTS

Where to send privacy requests

If you want to read the data we hold, correct a detail, or ask how a cookie or session trace is used, send us a message.

SESSION CONTROL

How we handle data and sessions

We keep this area practical: only the fields needed to run your account, confirm access, and answer a privacy request stay in active use.

Data scope

We collect the contact details you submit, device signals, and login history only to keep the account working and to answer support checks. We do not ask for extra fields unless the request cannot be verified.

Cookies and sessions

Cookies remember your session and language choice. On Android Chrome, use Settings > Site settings > Cookies to clear them; on iPhone Safari, use Settings > Safari > Advanced > Website Data before signing in again.

Account security

We ask for the registered email, a password check, or a one-time code before sensitive changes. That step blocks random edits and keeps the request tied to the account you control.

Retention

We keep records only as long as needed for service, dispute handling, security, or legal retention. After that period, we delete or anonymise what we no longer need on a scheduled cycle.

Change requests

If you want a correction, reply through live chat or email with the exact field and the right contact address. We confirm ownership first, then update the record or explain any limits.

Deletion path

When a record can be removed, we process it after verification and tell you what must stay for law or dispute reasons. That keeps the result clear instead of leaving you to guess.

Privacy answers you may need

These answers cover the questions you usually ask before opening an account or sending a correction request. We keep the language short so you can check what we store, how cookies work on mobile and desktop, and how to reach us from the same contact method you used for sign-in. If local law changes, we update this page first and apply the new rule set only where it is allowed.

We store the contact details you submit, your login history, and the device signals needed to secure the account. If you add DANA, OVO, GoPay, or QRIS details, we keep the related transaction record for settlement and support.

Yes. Cookies and similar storage keep you signed in, remember language choices, and reduce repeated checks. You can clear them in Chrome, Safari, or your app browser, then sign in again from the same account.

We keep it only as long as we need it for service, security, dispute handling, or legal retention. After that, we delete or anonymise records on schedule, unless local law requires a longer hold.

Yes. Send the change request from your registered email or through live chat, and include the field you want updated. We verify ownership first, then adjust the record or explain what we cannot change.

Only staff who need them for settlement, fraud checks, or support can access those records. We do not expose them publicly, and we link each trace only to the matching account note.

Closing the account stops normal access, but some records may remain for legal, audit, or dispute reasons. If a record can be removed, we process it after verification and tell you what stays and why.

Use live chat or email from the support page, and send the request in English with your account email. We handle privacy requests every day from 08:00 to 22:00 WIB.

What rajampo collects and why

Where to send privacy requests

How we handle data and sessions

Data scope

Cookies and sessions

Account security

Retention

Change requests

Deletion path

Privacy answers you may need

01 What data do you collect when I open an account?

02 Do you use cookies on desktop and mobile?

03 How long do you keep my data?

04 Can I ask you to correct my details?

05 Who can see my DANA, OVO, GoPay, or QRIS records?

06 What happens if I close my account?

07 How do I contact you about privacy from Indonesia?

Related Pages